1. Information We Collect

When you use Hemaya, we may collect the following types of information:

• Personal Information: We may collect personal information that you provide to us, such as:
  • Name
  • Email address
  • Phone number
  • Account information (if you create an account or sign in)
• Usage Data: We may collect information on how the App is accessed and used, such as:
  • Device type and model
  • Operating system
  • IP address
  • App usage statistics
  • Log data (e.g., crash logs)
• Location Data: We do not collect any location data.
• Device Permissions: The App may request access to certain permissions on your device, such as:
  • Internet: for connecting to Hemaya Repeater
  • Camera: for QR scanning only

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and improve our services.
• To communicate with you, including sending updates, notifications, or marketing communications.
• To analyze and understand usage, such as data analytics to improve the App.
• To comply with legal requirements as needed.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following circumstances:

• With service providers: Trusted third-party service providers who assist us in operating the App or providing services (e.g., cloud hosting services, analytics providers, payment processors).
• For business transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred.
• To comply with legal obligations: We may disclose your information as required by law or legal requests.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You can request access to and correction of your personal information.
• Data Deletion: You can request the deletion of your personal data, subject to applicable laws.
• Opt-out: You can opt-out of marketing communications by following unsubscribe instructions.

6. Cookies and Tracking Technologies

The App may use cookies and similar technologies to enhance user experience and analyze usage. You can manage your cookie settings through your device, but some features may not work if cookies are disabled.

7. Children’s Privacy

Hemaya is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App and on our website, with an updated "Effective Date." Please review periodically for updates.

9. Contact Us

If you have questions about this Privacy Policy or need assistance with your data, please contact us at:

Email: info@hemaya.online
Address: Dubai, UAE